1. Scope and use of the subscription

These terms and conditions govern the rights and obligations in connection with the use of the services of Psy@Home and psyatwork.com and other national internet LTDs provided bythe mother company Psy@Work S.L., Carrer Mallorca 281, 2, 1, Barcelona, Spain. The services of Psy@Home include - but are not limited to - the website, FaceBook page, andPsy@Home E-Coaching application. The subscription grants the Customer (i.e. the legal entity that has signed up for the subscription) the right to use the Psy@Home E-Coaching application (from now on referred to as "the Application"). The subscription may not be used by, other people or organisations than the Customer.

2. Acceptance of the subscription

By signing up for the services provided under Psy@Home, you accept the Subscription Terms ("the Terms") as outlined below.

3. Duration and termination of the subscription

Psy@Home offers paid subscriptions. The paid subscription commences from the date the Customer signs up for Psy@Home on the website and places an order for one of the paid plans that provide access to the Application. The subscription may be cancelled any time under My Settings > Cancel subscription. Customers who purchase the 3-month, the 6-month, or the 1-year subscription, have right to the full refund of the amount when they cancel within 30 days after their subscription, by sending an e-mail to support@psyathome.com. This refund guarantee does not apply to the subscription renewal fees of the online course. The E-Coaching programme, under any of the paid plans available, will be automatically renewed for the same subscription period chosen during registration until a formal cancellation is communicated. At such point the subscription will be cancelled, although the Customer will be able to continue using the Application until completing the full subscription period still available before cancellation of renewal. Likewise, Psy@Home reserves the right to notify the Customer in advance, since acceptance of automatic renewal fees is agreed at the time of the initial subscription purchase. Psy@Home shall (without prejudice to any other rights or remedies it may have) be allowed to cancel the subscription immediately without giving the Customer prior notice, if the Application or subscription is misused (including - but not limited to - use by, or for data processing for, other people or organisations).

4. Price and payment terms

Current prices can be found on Psy@Home/offers. The first invoicing period runs from the date when the Customer places the order and is automatically renewed the same subscription period chosen during registration. Payment is made upfront via credit card or any of the other available payment options. If the subscription fee cannot be charged to the credit card on time, for example due to lack of coverage or credit card expiry, the access to Psy@Home will be suspended. After payment is made, access to the system is restored. The Customer will be charged 5€ for each credit card rejection to cover administrative costs. Psy@Home will not be responsible for any loss, damage, costs, expenses or other claims of the Customer or any third party resulting from the suspension of the Application. The Customer agrees to the use of email (using an email address specified by the Customer) or another electronic method of transmission as the medium for sending invoices and reminders.

5. Customer data

The Customer owns and may use their data stored in the Application at their own discretion. Customer data will be deleted at the expiry of the subscription and cannot be recovered hereafter. Customers who register atPsy@Home will have a username and password chosen by themselves. Psy@Home is not responsible for misuse of passwords that the Customer may incur in as a registered user. It is the Customer’s responsibility to properly manage the usernames and passwords provided to access as a registered user.

6. Operating stability

Psy@Home aims to provide the highest possible degree of operating stability, but is not responsible for any breakdown caused by factors beyond its control. Such breakdowns include - but are not limited to - power failures, errors occurring in modem equipment, ADSL connections, telecommunications connections or similar. In all events, Psy@Home aims to re-establish normal operations as quickly as possible.

7. Maintenance of the Application

Psy@Home is entitled to make operational changes to the Application for improvements or otherwise (for example by developing or replacing technical equipment, maintenance or updating software) without giving the Customer prior notice. In some circumstances, it may be necessary to suspend access to the Application, usually between 10 pm and 7 am CET. Notice of such a suspension will be given to the Customer in advance if possible. Psy@Home will not be responsible for any consequences of such a suspension.

8. Rights

The Application is protected by copyright and remains the full property of Psy@Work S.L. Psy@Work S.L. may at any time transfer its rights and obligations under this agreement to any Psy@Work S.L. affiliate, subsidiary or business unit. Except as provided above, the rights and obligations under this agreement may not be transferred to any third party without the written consent of the other party.

9. Liability of Psy@Home

Psy@Home has taken reasonable measures to ensure that the Application is virus-free, but no warranty is provided that the Application is free from infection from viruses or similar, and Psy@Home shall have no liability, if this is not the case. To the extent permitted by Spanish law, Psy@Home disclaims all warranties with respect to the Application, either express or implied, including - but not limited to - any implied warranties of suitability or fitness for any particular purpose. Psy@Home shall not be liable for any third-party solutions which are available and/or integrated with the Application. Psy@Home shall thus not be liable for the accuracy, completeness, quality or reliability of the information or results obtained through such third-party solutions. Similarly, Psy@Home shall not be liable for the availability, security and functionality of third-party solutions, including any damages and/or loss which may arise from the use of third-party solutions. Psy@Home shall not be liable to the Customer for any loss or damage caused (including business interruption) arising directly or indirectly, except to the extent that such liability may not be lawfully excluded under the applicable law. Except for death or personal injury caused by negligence of Psy@Home, its employees, agents or authorised representatives, for which no limit applies, Psy@Home's liability will be limited to the lesser of the value of payments made by the Customer for the period of 12 months before the occurrence of the incident giving rise to the liability or €1,000 (one thousand Euro).

10. Data Protection and Confidentiality

The Customer confirms that they are authorised to instruct Psy@Home to process any such information and that all instructions given will be lawfully. Psy@Home is bound by secrecy in respect of any information received about the Customer and will not disclose such information to any third party, except where it is required to do so by any court or regulatory authority and in that case only to the extent necessary. Psy@Home has taken the necessary technical and organisational security measures to prevent system information from being accidentally or illegally destroyed, lost or wasted and to prevent such information from falling into the hands of any unauthorised party or from being misused or otherwise treated in a way which is contrary to the Data Protection Act. The Customer agrees that a copy of the bank certificate issued to the Customer by its bank may be stored in Psy@Home’s database and an external database. The Customer also agrees that data retrieved from the Customer's bank via a bank feed is available and is stored in the Application.

11. Entire Agreement

These Terms and the subscription contain the entire agreement between the parties and supersede all previous correspondence or communications whether written or verbal. Psy@Home may amend these Terms and conditions as required from time to time provided that Psy@Home gives its Customers no less than 40 days' written notice of such amendments. In that case, all such amendments will apply to the next renewal of the subscription.

12. Disputes

These Terms shall be governed by and construed in accordance with the laws of Spain, and the Courts of Spain shall have exclusive jurisdiction to determine any dispute concerning these Terms or their subject matter.


1. Copyright of material

Unless otherwise specified, all material on Psy@Home is copyright © by Psy@Home. The material may not be used without the prior written consent of Psy@Home.

2. Conditions for using of Psy@Home and the Application

Psy@Homeprovides the Application for the Customers’ personal use. The Customer may download material from the Application, for personal use if he/she preserves all information about copyright and other proprietary rights in the material. The Customer may also quote a couple of strings of text from Psy@Home and the Application without specific permission. When the Customer does this, it is under the conditions that he/she makes clear that the quote is from Psy@Home or the Application and that he/she does not use the quote out of context or in any way that it can be misunderstood. Also, even if this is not a condition for quoting from Psy@Home and the Application, the Customer should link to the Psy@Home and the Application which you copied the quote from. Otherwise, the Customer may not distribute, modify, publish, reuse, forward or use the contents of Psy@Home and the Application for any public or commercial purpose without the written consent from Psy@Home. This condition comprises text, pictures, sound, design, graphics and logo.

3. Press material

Content labelled "Press release" can be used in public communications, if you state the source of information.

4. Changes to the content of Psy@Home and the Application

Content on Psy@Home and the Application will be changed or updated regularly and without notice. If you quote from or link to Psy@Home or the Application, be aware that the content you quote or link to might change in the future.

5. Links to third-party websites

We link to third-party websites when we find it relevant. Psy@Home can, of course, not be held responsible for third-party websites or their content. So please observe the terms of use and copyright information provided by the owner of the third-party website. Our linking to third-party websites does not automatically imply that Psy@Home endorses these websites, their content or their products.

6. Limited liability

The contents of Psy@Home and the Application is provided for your convenience and for your personal use. Everything on Psy@Home and the Application is provided "as is", without any warranty, express nor implied. Psy@Home cannot be held liable for any direct, indirect or incidental consequential loss or damage as a result of access to or use of Psy@Home and the Application. Likewise, Psy@Home assumes no liability for and cannot be held liable for any damage to or any viruses which may infect your computer equipment or other property arising from access to or use of Psy@Home and the Application or the transfer of material, data, text, pictures or sound from Psy@Home and the Application or originating from Psy@Home and the Application.

7. Changes and updates

Psy@Home may decide to edit these terms and copyright information at any time.